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OVERVIEW
This website is operated by purepadsoft. Throughout the site, the terms “we,” “us,” and “our” refer to purepadsoft. We provide e-commerce services for premium home goods. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, and contributors.

Please read these Terms carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use our services.

SECTION 1 – ELIGIBILITY & AGE RESTRICTION

By agreeing to these Terms, you represent that you are at least 18 years of age (the age of majority in your jurisdiction) and have the legal capacity to enter into a binding contract. If you are a minor, you may only use this site under the supervision of a parent or legal guardian who agrees to be bound by these Terms. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws) or transmit any worms, viruses, or malicious code.

SECTION 2 – INTELLECTUAL PROPERTY

All content included on this site, such as text, graphics, logos, images, product designs, and software, is the property of purepadsoft or its content suppliers and is protected by international copyright, trademark, and intellectual property laws. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.

SECTION 3 – PROHIBITED CONDUCT

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content for any unlawful purpose, including but not limited to:

  • Reselling: Purchasing our home goods for the purpose of unauthorized commercial resale or distribution.
  • Fraud: Providing false, inaccurate, or misleading billing, shipping, or account information; or using stolen payment methods.
  • Harassment: Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating against our staff or other users.
  • Security Violations: Uploading viruses or any other type of malicious code; hacking, scraping, or interfering with the security features of the Service.
  • Spamming: Sending unsolicited commercial communications.

SECTION 4 – PRODUCTS, LIABILITY & ALLERGY DISCLAIMER

Product Availability: Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy.
Liability Disclaimer: You expressly agree that your use of, or inability to use, the Service is at your sole risk. All products and services are provided “as is” and “as available” without any representation, warranties, or conditions of any kind, either express or implied.
Allergy & Safety Notice: Our home goods may be made from various materials (e.g., textiles, wood, metals, plastics). It is the customer’s responsibility to review product specifications and material lists before purchase. We are not liable for any allergic reactions, sensitivities, or injuries resulting from the use, misuse, or improper installation of our products. Please use all home goods in accordance with the manufacturer’s instructions and safety guidelines.

SECTION 5 – BILLING & ACCOUNT ACCURACY

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 6 – THIRD-PARTY TOOLS & LINKS

We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind. We are not liable for any third-party content, websites, or transactions accessed via links on our site. Please review third-party policies carefully before engaging in any transaction.

SECTION 7 – USER SUBMISSIONS

If you send us creative ideas, suggestions, proposals, plans, or other materials (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to (1) maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, or other personal or proprietary rights.

SECTION 8 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your data.

SECTION 9 – ERRORS, INACCURACIES & MODIFICATIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice.

SECTION 10 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. In no case shall purepadsoft, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products procured using the Service. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

SECTION 11 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless purepadsoft and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third-party.

SECTION 12 – TERMINATION & SEVERABILITY

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms; such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 13 – ENTIRE AGREEMENT & CHANGES TO TERMS

These Terms of Service, together with any policies or operating rules posted by us on this site, constitute the entire agreement and understanding between you and us. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

SECTION 14 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong.

SECTION 15 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

  • Address: UNIT 60 3/F YAU LEE CTR NO.45 HOI YUEN RD KWUN TONG HONG KONG
  • TEL: +852 86326228 (Available Monday–Friday, 08:00–17:00 UTC +8)
  • Email: [email protected]
  • Working Time: Monday–Friday, 08:00–17:00 (UTC +8)

We respond within 24 hours on business days.